Q: Does Rod’s private contracting make repairs on heating and cooling, or plumbing or electrical systems?
A: No, Rod's private contracting is for residential major appliance repairs only. These other systems are distinctly different and require a different inventory and equipment in the van and a technician licensed in these fields. Some appliance companies DO branch into these fields BUT you are much better off to call a company that specializes in these other systems.
Q: What does "factory authorized" mean?
A: It simply means that an outside company has been authorized by the manufacturer to handle warranty claims and has nothing to do with training or experience on a particular brand or type of appliance.
Q: Does my appliance need regular maintenance by an appliance service?
A: No. You simply need to keep your refrigerator coils and dryer vents clean and un-restricted. As well as performing visual inspections and maintaining over-all hygiene of all your appliances.
Q: How long will my appliances last?
A: There is not any given "lifetime". Its "life" is the run time measured in hours of operation, not its age. Your appliances are considered to be "durable goods" and they can be kept in service indefinitely by continuing to make needed repairs.
Q: How much longer will my appliances last before another repair is needed?
A: A technician cannot accurately predict future mechanical failures. As a general rule: When you make a repair, the odds are that you won’t have to make another repair on that same appliance for at least another year or two. It all depends on many factors such as over-all condition, quality, environment, run time, abuse, etc. And typically you can get many more years out of your appliance before it needs another repair, it just depends on all those factors and conditions.
Questions you SHOULD ask before involving a service company:
Believe it or not I get calls every week on these very simple problems that you can fix yourself and save money! And, of course, My contracts are not intended for these minor repairs which are simply a waste of My time. But sadly to say, I still get them on a regular basis.